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Response from the owner:Hello Kellie, Congratulations on your beautiful new property in Eltham. After the brief from you and your husband your new home is secure and keyed alike to one key with great Australian made Matt Black door and lock products. Welcome to Eltham Kellie.

Response from the owner:Hi Debbie, Thank you for the review and the opportunity to assist you upgrading the locks in your home and granny flat in Eltham North. Most appreciated.

Response from the owner:Hello Ellen, Thanks for taking the time to review our business. Your digital fire door compliant door lock is again working correctly. I was happy to assist in reinstating it to get it properly functioning again and also being able to offer advice on how to safeguard it's backup key and show you how to change the batteries on the unit at your apartment in Balwyn. Thank you.

Response from the owner:Thanks for your review David. Your existing front door lock is again working correctly and the aluminium hardware shop keys that broke have been removed from the keyholes, you new brass keys will serve you well into the future. Thank you for the opportunity to assist you at your property in Eltham.

Response from the owner:Hi Glenn, I appreciate the review of our business. Thank you for the opportunity to upgrade the locks on the perimeter doors at your property in Greensborough. Upgrading to a keyed alike system using quality Australian made locks and components will ensure faultless operation and great security for many years to come. Thank you.

Response from the owner:Hello Carolyn, Thank you for your review. For clarity, I would like to provide some context regarding the history of the work carried out at your property. I first attended your property on 25 October 2024, when I retrofitted your new screen door locks and a new keyed cylinder was installed to your vintage front door deadlatch. At the time, the locks were installed and operating to your satisfaction. In April 2025, you contacted me to advise that the locks were not engaging correctly with the door frame. I noted that your weatherboard house, which is built on stumps, had moved and that the doors were no longer aligning correctly with the striker plates. I attended again on 10 April 2025, adjusted the striker plates, and had the doors and locks operating correctly again. In around late April/May 2026, you contacted me again. I responded to you on two occasions but received no further response. I subsequently contacted you a third time, at which point you advised that you were in hospital and would contact me when you were able to. I completely understood your circumstances and was happy to wait. However, I received no further communication from you until this review was posted. I have always been willing to assist you and have never refused to attend to any issues relating to the work I carried out. As with any property built on stumps, movement of the building can affect the alignment and operation of doors and locks over time. I have previously attended your property to make the necessary adjustments and have always been happy to assist. If you are still experiencing an issue, I am more than happy to discuss it with you and arrange a time to inspect the problem. I would much rather have the opportunity to address any concerns directly than have them remain unresolved. Please feel free to contact me at any time. Thank you, Mischa Temple Locksmiths & Security

Response from the owner:Hello Meredith, thanks for the opportunity to assist you opening your antique cabinet in Doreen and then producing a new 'old school' mortice key so as it will continue to offer many years of service to you. Thank you for your review.

Response from the owner:Hello Michael, I appreciate your review. After our chat and I understood you were the owner of a high quality local fencing business and that you required our service to modify some gate locks for your client onsite which was time critical so as your team could complete their works without delays, I was happy to be able to respond quickly and offer a solution to you and your client in Greensborough. Thank you.

Response from the owner:Hi Carol, thanks for your review. You lovely home in Healesville now has upgraded security on your garage door and perimeter door which will allow you to let fresh air in whilst still having peace of mind that your property is secure whist you are inside and also when you're away from the home. Thank you.

Response from the owner:Thank you for the review of the business Allen and reaching out to our Emergency After Hours service. When you called and indicated you had just returned from an interstate trip and the access to your property was difficult and the door was not unlocking properly, once onsite we could diagnose that the original locks needed upgrading due to wear and tear. New quality Australian made parts were installed and your property in Kangaroo Ground is again safe, secure and working reliably. Thank you.

Response from the owner:Hello Daniel, Thank you for your review. Thank you for the opportunity to upgrade your existing lock and install a commercial grade deadbolt to your property, both which are keyed alike to operate from a single key. Your lovely premises in Eltham North is now more secure and functions well with quality Australian made locks installed.

Response from the owner:Thanks for your review Jason, you now have a high end Australian made heavy duty door closer in matt black to ensure your large balcony door in your lovely apartment in South Yarra provides you with many years of reliable operation. Thanks.

Response from the owner:Hello Pauline and thanks for your review. Your new Australian made double keyed deadlatches which have been keyed alike will serve you well and keep your home in Avondale Heights secure, they'll work great and offer you peace of mind. Thank you.

Response from the owner:Thanks for your review Katrina. Thank you for the opportunity to assess your aging access control system and identify the issues due to wear and tear. We can now upgrade the system to full working capacity again using high quality parts at your lovely property in Hawthorn to enable many more years of use. Thank you.

Response from the owner:Hi Matt, I appreciate your review. With your new high quality Italian mortice lock and keyed cylinder in Polished Brass finish to retrofit the old worn Chinese products that failed you, in addition to adding a new cutting edge keyless digital deadbolt to the door you can be assured of many years of trouble free security for your premises in Eltham. Thank you.

Response from the owner:Hello David and thanks for your review. Thanks for the opportunity to assist in upgrading the keying at your commercial offices and updating the worn and faulty public toilet entrance at your premises in Healesville.

Response from the owner:Hi Ben, I appreciate your 5 star review of our business. Thanks for the opportunity to upgrade the locks at your property in Bayswater after your tenants vacated your premises.

Response from the owner:Hello Dene, thanks for the review and the opportunity to upgrade the vintage front door of your premises in South Yarra with a modern locking product while integrating it to the original heritage door hardware that was existing keeping the original look of the property. Thank you.

Response from the owner:Hi Andrew, thanks for your review of our business. Congratulations on the wonderful property you have in Kinglake, a lovely spot indeed!

Response from the owner:Hi Chris, thanks for your 5 Star Review. I trust the architectural style door lock is now performing correctly after having to rectify the less than adequate installation by the previous owner of your lovely home in Eltham. The custom doors at your home are very nice. Thanks.

Response from the owner:Hello Jenny, congratulations on your new home in Upwey, thanks for the opportunity to assist in upgrading the physical security at the property.

Response from the owner:Hi Nathan, thanks for your 5 Star review for the works completed at your home in Yallambie. Thank you!

Response from the owner:Hello Vicki, I appreciate your review of our business. Everything is now working as per your requirements and will provide the security and functionality you requested.

Response from the owner:Hi Shona, thank you for a great reveiw. It's always a challenge retrofitting vintage windows with 21st century lock products. Yours are now fully functioning again and will be secure and work well for many years to come.

Response from the owner:Thanks for your review Kirsty, it was great being able to assist you.